TERMS AND CONDITIONS

These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email, or by telephone. By accessing, browsing, and using our (mobile) website or any of our applications and/or by completing a reservation, you acknowledge and agree to have read, understood, and agreed to the terms and conditions set out below (including the privacy statement).

We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Such changes shall be effective immediately upon posting of the revised terms on this Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service.
Please review this Agreement periodically for changes. By accessing or using this Site, you signify your acceptance of this Agreement and agree to be bound by all of its terms and conditions.

CANCELLATION POLICY

Once the booking is confirmed with advance payment, 20% of the booking invoice amount would be charged if canceled at any point in time.
If the booking is canceled between 29 to 11 days of arrival, 50% of the booking invoice amount will be charged.
If the booking is canceled between 10 days to 4 days of arrival, 75% of the booking invoice amount will be charged.
If the booking is canceled between 3 days to the scheduled arrival date, 85% of the booking invoice amount will be charged.
If the booking is canceled after arrival at the retreat or in case of an early departure, 100% of the booking invoice amount will be charged.
If any cancellation occurs, as per the RBI regulations it might take some time to process the Refund.
A full cancellation or refund is provided if it is due to COVID 19-related illness, war restrictions, or issues.

PAYMENT POLICY

We request to make a 50 % advance payment at the time of booking.
The balance amount can be settled 7 days prior to the arrival at the Property
Payment can be done with the Payment link/Bank transfer
We accept Visa/Master/Maestro /Rupay
We do not have American Express
We will acknowledge it once the payment reflects in our bank account.

COMMENT POLICY

Comments are welcomed and encouraged on this site, but there are some instances where comments will be edited or deleted as follows:

Comments deemed to be spam or solely promotional in nature will be deleted. Including a link to relevant content is permitted, but comments should be relevant to the post topic.
Comments including profanity will be deleted.
Comments containing language or concepts that could be deemed offensive will be deleted. Note this may include abusive, threatening, pornographic, offensive, misleading, or libelous language.
Comments that attack an individual directly will be deleted.
Comments that harass other posters will be deleted. Please be respectful toward other contributors.
Anonymous comments will be deleted. We only accept comments from posters who identify themselves.
Sitaram Ayurveda reserves the right to edit or delete any comments submitted to the blog without notice. This comment policy is subject to change at any time. If you have any questions about the commenting policy, please let us know at retreat@sitaramayurveda.com.

PRIVACY POLICY

Our Privacy Policy also applies to your use of our site and sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Sitaram Ayurveda do not capture and store personal information about visitors to the www.sitaramretreat.com website unless we are given consent from the specific user. Information we capture, upon consent, is in the form of name, contact email address and company name.
If consent is given for Sitaram Ayurveda to store personal information (outlined in the previous paragraph) it will only be used for direct communication purposes between the parties, Sitaram Ayurveda and the specific user. None of the data is passed on to third parties and remains within the Sitaram Ayurveda database only.
Legally, you (the user) have a right to know about any information that we hold about you. If we hold your personal information, you have the legal right to request that we remove your personal information at any time. We will happily fulfill this request following written confirmation.

Uses made of the information

We use information held about you in the following ways:
Information you give to us. We will use this information:

to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about;

to notify you about changes to our service;

to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

To improve our site to ensure that content is presented in the most effective manner for you and for your computer;

To allow you to participate in interactive features of our service, when you choose to do so; – as part of our efforts to keep our site safe and secure;

To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information
for the purposes set out above (depending on the types of information we receive).

Cookies

Our website uses cookies to distinguish you from other users of our website. Cookies are small data files that a website may send and be stored on your device, for example, a computer or mobile phone. Please note that cookies cannot be used to identify you personally.

Cookies help us to provide you with a good experience when you browse our website and also allows us to improve our website.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These
cookies are likely to be analytical/performance cookies or targeting cookies.

If you do not wish to accept cookies on your machine you can disable them by adjusting the settings on your browser. However, this may affect the functionality of the website.

For more help on how to disable your cookies or delete them visit www.aboutcookies.org We have tried to cover all cookies in this list that we or our service providers use.

Performance cookies

These cookies collect information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages from web pages. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works.

By using our website, you agree that we can place these types of cookies on your device.

Session Cookies

This is needed for the website to run, it does not collect any information about the user and expires at the end of use.

Google Analytics cookies

Google Analytics sets cookies to help us estimate the number of visitors to the website and volumes of usage. The duration of these cookies are:

Utma this expires after 2 years
Utmb expires after 30 minutes
Utmc session cookie which expires at the end of use
Utmt expires after 10 minutes
Utmz expires after 6 months
ga expires after 8.5 months

Functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located.

These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.